![]() We're finally at the point where they want me to ship the printer so they can see if they can replicate the errors: photos, videos, 22 pages of documentation is not sufficient to determine that something is wrong in the printer's firmware. Neat addition, only it comes up every time I turn the printer on, irregardless whether there was print job running or not. When you turn the printer on, it asks if you want to finish the print job. This feature has been added in case of a power failure or something. XYZ has added a new feature to at least this printer model, there is now a screen called "Unfinished Print Found". The error only seems occurs if I try to run multiple print jobs leaving the printer on between jobs. They have configured the system to disallow downgrade, and I cannot reload the current version (since it has already been installed).įor the print stopping, my work around to turn the printer off between every print job. I have a ticket in with customer service. All of my trouble started after the firmware upgrade. Since them I've been getting intermittent SD Card Errors (The Jr Pro has a full size SD Card on the top of the front panel), or printing freezes in the middle of the job. ![]() I have a Jr Pro, and upgraded firmware (to 1.0.2) on the 22nd.
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